At FomCuso Cushions (“FomCuso”, “we”, “us”, or “our”), your privacy matters to us.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or interact with us in any way (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
The personal information we collect depends on how you interact with us.
When you place an order, contact us, or create an account, we may collect:
Name, email address, phone number
Billing and shipping address
Order details and customization information
Payment confirmation (payments are securely processed by third-party providers; we do not store full credit card details)
Any messages, images, or notes you choose to share with us for custom orders or customer support
Providing certain information is necessary for us to process your order. If you choose not to provide it, some Services may not be available.
When you browse our website, we may automatically collect certain information, including:
IP address
Browser type and device information
Pages viewed, time spent on the site, and interaction data
We collect this information using cookies and similar technologies to improve site performance and user experience.
We may receive information from trusted third-party partners, including:
E-commerce platforms (such as Shopify)
Payment processors
Shipping and fulfillment partners
Analytics and marketing service providers
Any information received from third parties is handled according to this Privacy Policy.
We use your personal information to:
Process and fulfill your orders
Customize and manufacture your cushions accurately
Communicate with you about orders, shipping, returns, or support inquiries
Improve our website, products, and customer experience
Send promotional emails or updates (you can opt out anytime)
Prevent fraud, unauthorized access, or misuse of our Services
Comply with legal and regulatory requirements
We do not sell your personal information.
We use cookies to:
Remember your preferences
Enable core site functionality
Analyze website traffic and performance
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain site features.
We may share your information only when necessary, including:
With service providers who help us operate our business (payment processing, shipping, IT support, analytics)
With marketing partners to display relevant advertisements (where permitted by law)
When required to comply with legal obligations or protect our rights
In the event of a business transfer such as a merger or acquisition
All partners are required to protect your information and use it only for authorized purposes.
If you submit reviews, photos, or other content publicly on our website or social media, that information may be visible to others. Please share thoughtfully — we cannot control how public content is used by third parties.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.
FomCuso Cushions does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will promptly remove it.
We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the internet is 100% secure.
We retain personal information only as long as necessary to fulfill orders, provide Services, comply with legal obligations, or resolve disputes.
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction or deletion of your information
Opt out of marketing communications
Restrict or object to certain data processing
To exercise your rights, please contact us using the details below.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: support@fomcuso.com
Business Name: FomCuso Cushions
